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Privacy Policy

Last Updated: December 2025

At Organics Australia Online ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.organicsaustraliaonline.com.au.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter or mailing list
  • Submit comments or feedback
  • Communicate with us via email

This information may include your name, email address, and any other details you choose to share.

1.2 Automatically Collected Information

When you visit our website, certain information is collected automatically, including:

  • IP address and general location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information (mobile, desktop, tablet)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send newsletters and updates (if you've opted in)
  • Improve our website content and user experience
  • Analyse website traffic and usage patterns
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Provide relevant content
  • Measure the effectiveness of our content

You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our website.

3.1 Google Analytics

We use Google Analytics to analyse website traffic. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Links and Affiliate Disclosure

Our website contains links to third-party websites, including Amazon.com.au through the Amazon Associates Programme. When you click on these links and make purchases, we may earn a commission at no additional cost to you.

Important: As an Amazon Associate, we earn from qualifying purchases. This affiliate relationship does not influence our editorial content or product recommendations.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we securely delete or anonymise it.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (where applicable)
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

8. Children's Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. International Data Transfers

Some of our service providers may be located outside Australia. When we transfer personal information internationally, we take reasonable steps to ensure that recipients comply with privacy obligations similar to those under Australian law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: cyis1000@gmail.com

Website: www.organicsaustraliaonline.com.au

For complaints about our handling of your personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Organics Australia Online

Your trusted source for premium organic Australian products since 2024.

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