ABOUT US 

Organics Australia Online is:

• dedicated to helping people feel healthier and better about themselves and the consumer choices they make;
• dedicated to helping the environment by providing an outlet for products that are sustainable, clean and safe;
• an Australian on-line retail outlet selling high quality Australian* organic, natural and biodynamic products from a wide variety of
  Australian* manufacturers and producers to customers world-wide; and 
• a team of people dedicated to encouraging mainstream acceptance and consumption of organic, natural and biodynamic products for better health and a cleaner, safer environment.

Our obligations

Legally, we are unable to make claims, give advice or provide any information about a product other than exactly what the manufacturer has given us or what the Australian Therapeutic Goods Administration has approved (see our more detailed legal disclaimer below).

We have provided all of the information we have about each product. When making choices about organic, natural and biodynamic products,
you should select what is best for you. (This might require you to consult a health care professional.)

The team at Organics Australia Onlineare not health care professionals and therefore, cannot provide medical advice.

Organics Australia Online understands this and strives to give you all the information we can so you can be confident about the choices you make. With our needs-based shop format, you can compare products and brands so you can make an informed decision.

Contacting Us

Proprietor: The Shine Trust (ABN: 93 712 699 743)

As we are an online business, the quickest and easiest way to contact us is by email.

Email:                 email@oao.com.au

We are located at Enoggera, Brisbane, Queensland, Australia.
Please note that our office/warehouse is NOT open to the public.

Our postal address is: PO Box 753, Paddington QLD 4064

All orders should made through our online store at: www.organicsaustraliaonline.com.au or www.oao.com.au.

Legal disclaimer and Terms of Use

The customer should note that online shopping is, by nature, shoppingwithout physically picking up and examining the items purchased. If you choose to purchase through our online store, we will assume that you understand and accept that we are unable to take responsibility if you purchase an item online and then, after receiving it, decide that you do not like the taste, feel, smell or appearance of it. This does not apply to items that are faulty.

a) i. In publishing this Website, the authors make no representations concerning the efficacy, appropriateness or suitability of any products or treatments. Use this Website at your own risk. The author of this Website is not a health care professional and has no medical background or training.

ii. Statements and information regarding dietary supplements, books and any products mentioned within this Website have not been evaluated by the Therapeutic Goods Administration (TGA) and are not intended to diagnose, treat, cure or prevent any disease or health condition.

b) In view of the possibility of human error, neither the author nor any other party involved in providing this Website, warrant that the information contained therein is in every respect accurate or complete and they are not responsible nor liable for any errors or omissions that may be found in this Website or for the results obtained from the use of such information. The entire risk as to use of this Website is assumed by the user.

c) You are encouraged to consult other sources and confirm the information contained within this Website.

d) The information you access through this Website is provided “as is”. No warranty, expressed or implied, is given as to the accuracy,
completeness or timeliness of any information herein, or for obtaining legal advice. To the fullest extent permissible pursuant to applicable law, neither the author nor any other parties who have been involved in the creation, preparation, printing, or delivering of this Website assume responsibility for the completeness, accuracy, timeliness, errors or omissions of said information and assume no liability for any direct, incidental, consequential, indirect, or punitive damages as well as any circumstance for any complication, injuries, side effects or other medical accidents to person or property arising from or in connection with the useor reliance upon any information contained herein.

e) The author and other parties involved in the creation of this Web site assume no responsibility or liability for any damages, or viruses, worms, Trojan horses or other malicious code that manifest contaminating or destructive properties that may infect your computer equipment or other property on account of your access to, use of, or browsing the web site, or your downloading of any materials, data, text, images, video, or audio from the web site.

f) The author is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or update to such sites. The inclusion of any link does not imply endorsement by the author. The author of this Web site makes no representations or claims as to the quality, content and accuracy of the information, services, products, messages which may be provided by such resources, and specifically disclaims any warranties, including but not limited to implied or express warranties of merchantability or fitness for any particular usage, application or purpose.

g) The information provided by this Website is general in nature and is intended for educational and informational purposes only. It is not
intended to replace or substitute the evaluation, judgment, diagnosis, and medical or preventative care of a physician, pediatrician, therapist and/or health care provider.

h) Any medical, nutritional, dietetic, therapeutic or other decisions, dosages, treatments or drug regimes should be made in consultation
with a health care practitioner. Do not discontinue treatment or medication without first consulting your physician, clinician or therapist.

i) By reading this Website, you signify your assent to these terms and conditions of use. If you do not agree to these terms and conditions of use, do not read/use this Website. If any provision of these terms and conditions of use shall be determined to be unlawful, void or for any
reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability
of any remaining provisions.

j) The information, services, products, messages and other materials in this Website, individually and collectively, are provided with the
understanding that the author is not engaged in rendering medical advice or recommendations.

k) The information contained in this Website and the terms of use are subject to change without notice. The materials published in this
Website are provided as is without warranty of any kind and may include inaccuracies and/or typographical errors. The author makes no representations about the suitability of this information for any purpose. The author disclaims all warranties with regard to this information, including all implied warranties, and in no event shall the author be held liable, resulting from, or in any way related to, the use of this information.

l) The unauthorized alteration of the content of this Website is expressly prohibited. The author, its agents and representatives shall not be responsible for any claims, actions or damages which may arise on account of the unauthorized alteration of this Website.

m) Arbitration – by reading/using this Website you agree that in the event of any controversy or dispute arising with respect to your use
of this Website shall be settled in accordance with the prevailing rules of the judicial system of Queensland, Australia. By reading/using this Website, you are agreeing to the conditions, terms and stipulations of the paragraphs above and this paragraph. Any dispute or claim in connection with this Website, or your use of it not settled by binding arbitration will be brought in a court in Queensland, Australia. You agree to our choice of jurisdiction and venue in such courts.

n) By using this Web site, you are agreeing to the conditions, terms and stipulations of the paragraphs above and this paragraph. As above, these terms are subject to change at any point in time. As such, please check them frequently, since they govern your use of this website. Your permission and use of this website and these terms will be governed by the internal laws of the State of Queensland. Any dispute or claim in connection with this website, or your use of it not settled by binding arbitration will be brought in a court in Queensland, Australia. You agree to our choice of jurisdiction and venue in such courts.

o) All prices listed on our website are in Australian Dollars (AUD).It is the responsibility of the customer to determine the value of their
purchase in the currency of their own country and whether the productsthey order are prohibited or not in accordance with their country's customsand quarantine laws.

p) We may send you emails from time to time about the new products on our website. Please let us know if you would prefer not to receive emails.

q) We offer a very large catalogue for you to purchase from and some items will need to be ordered from our suppliers, this combined with the seasonal nature of some organic products and their ingredients, means your order may take up to 2 Weeks to dispatch.

Questions
If you have any questions about our products, delivery time or would like products we haven't listed, please visit our Q&A Page or contact us by email. We will endeavour to answer your query within 48 hours.  Email: email@oao.com.au

*  Where we are unable to source a particular type of product from Australian manufacturers or suppliers; where the Australian product is not of the quality we are happy to sell; or if the price of the Australian product is a lot more then we believe our customers would be willing to pay, OAO reserves the right to sell an equivalent high quality product sourced from another country

  

Discount Freight - Free Shipping on all orders over $100.00*. Freight is just $8.50 for orders up to $100.00*.
*Note that our Free Shipping & discount freight charges only apply to delivery to Australian addresses